Privacy Policy

Last Updated: August 2026 • Compliant with Privacy Act 1988 (Cth) & APPs

1. Overview

CtrlAlt Consultancy (ABN: 36 699 807 657, "we", "us", "our") is committed to protecting your privacy. This policy sets out how we collect, store, handle, and use personal information provided through our website (ctrlalt.com.au), booking engines, SMS services, and AI assistants.

2. Information We Collect

We collect information necessary to deliver our consulting, software engineering, and automation services, including:

Contact details (Name, Business Name, Email Address, Phone Number, Site Address).
Operational, tech stack, and workflow details submitted via forms or chat.
Call, SMS, and calendar booking metadata.

3. How Information is Used

Your data is used strictly for scheduling consultations, fulfilling contracted automation workflows, providing SMS reminders, and communicating service updates. We do not sell or rent personal information to third parties.

4. Contact & Access

To request access to or correction of your personal data, contact Tim Papas at [email protected] or call 0420 114 004.